Every charter includes Premium Wakesurfing Gear, Guidance, Refreshing Healthy Beverages, Ice, Licensed Captain, Fuel, Dedicated Crew Host, and Onboard Essentials (Towels, cups, and sunscreen available upon request).

Safety and satisfaction of our guests are our top priorities. If the weather conditions are unsuitable or unsafe for the scheduled activities, we will have to reschedule your booking. Our team closely monitors weather forecasts and will inform you as soon as possible if any changes are necessary. We will work with you to find the next available date and time that fits your schedule. Thank you for your understanding and cooperation.

Booking a session with Wakehouse Miami is a simple and efficient process designed to get you on the water with ease. Follow these steps to ensure a smooth experience:

1. Reserve Your Session: Visit our online portal to book your session in just minutes. You can select from standard options or customize your session to fit your needs. If you have any questions or trouble booking, you can message us on WhatsApp, and someone from our team will assist you.

2. Confirmation Email: Once your reservation is made, you’ll receive a confirmation email containing a payment link, detailed marina information, and necessary liability forms.

3. Arrival: Plan to arrive at the marina in Coconut Grove at least 15 minutes before your scheduled time. Please note that parking is available via PayByPhone at a rate of $10 per hour. There is also a Fresh Market and CVS available right in front of the marina in case you need any last-minute purchases.

4. Enjoy Your Session: After arrival, you will meet our team at the marina. Enjoy expert coaching and a thoughtfully curated experience on the water. By following these steps, you can ensure a seamless and enjoyable experience with Wakehouse Miami.

We understand that plans can change, and we strive to accommodate our customers as best as we can. If you cancel or reschedule your booking more than 72 hours before your scheduled time, you will receive a full refund. Cancellations made within 72 hours of the booking are generally non-refundable, but we do assess these situations on a case-by-case basis.

We offer the option to reschedule in certain situations, specifically for unsafe weather conditions as determined solely by the captain, or mechanical issues with our equipment. It's important to be aware that we do not offer refunds for reasons such as lateness or other personal issues. We advise all our customers to plan accordingly to make the most out of their experience with Wakehouse Miami.

There are a few essential items we recommend you bring to ensure a safe and enjoyable experience. Firstly, pack your swimwear, with a one-piece being recommended for extra comfort. You might also want to bring along personal items like a hat, sunglasses, and any additional sun protection you prefer.

Wakehouse Miami provides a comprehensive list of amenities to enhance your time on the water. Included in your booking are the services of a licensed USCG captain and a knowledgeable host, along with gas for the boat. Premium wakesurf equipment and safety gear, including life jackets, are readily available for your use. We also supply healthy beverages and ice to keep you refreshed. Upon request, we can provide cups, towels, and sunscreen to take the hassle out of your packing. Additionally, for your convenience, there is an onboard restroom. In summary, while we cover a broad range of necessities to make your outing as smooth as possible.

**Gratuity is always optional and completely based on your experience with us. If you’d like to tip your captain and crew, we kindly recommend bringing cash, as tips cannot be added digitally at this time.

We have a few essential restrictions to ensure the safety and enjoyment of all our guests, as well as the preservation of our equipment and environment. Please refrain from bringing glass items on board, as they can break easily and pose a significant safety hazard. Additionally, we ask that you avoid bringing strongly colored or staining items and beverages that could damage the boat's surfaces. For the safety of everyone, dangerous items such as firearms or sharp objects are strictly prohibited. Lastly, the use of cigarettes and illegal drugs is not allowed on our boats. We appreciate your cooperation in helping us maintain a safe and pleasant experience for everyone.

Wakesurfing is one of the easiest and most beginner-friendly board sports to learn. You ride a continuous wave created by the boat (no paddling required), at slower speeds, with soft water falls and no bindings on your feet, making it far less intimidating than wakeboarding or traditional surfing. Most first-time riders are able to stand up the first or second time they try, and often surf freely without the rope soon after that. With stable beginner boards and simple coaching tips, guests of all fitness levels, typically ages 12 and up, can feel confident, successful, and have fun almost immediately.

Wakesurfing is generally safe for a wide range of ages, but it’s not recommended for very young children. Because wakesurfing is done at slower speeds (10–12 mph), without bindings on your feet, and with soft, controlled falls into the water, it’s considered one of the safer tow sports. At Wakehouse, we typically recommend it for ages 12 and up, depending on comfort level, swimming ability, and parental discretion. With proper coaching, a USCG-licensed captain, and safety gear (life jackets, spotters, and a controlled wave), wakesurfing is a safe and confidence-building activity for most teens and adults.

Not at all, participation is completely optional. While wakesurfing is a highlight of the experience, guests are always welcome to simply relax, enjoy the cruise, swim, take photos, play music, or soak in the views. Whether you want to ride every set or just lounge and enjoy the day on the water, the experience is designed to be fun and flexible for everyone in your group.

Yes, food is available for purchase right at the marina from the on-site Fresh Market. If you’d like specific snacks, beverages, or food items arranged in advance, you’re also welcome to reach out to our team. We’re happy to pre-purchase your selections and have everything ready for you at the boat before your charter begins.

We use the “chair position” technique, which is the easiest and most effective way to stand up when wakesurfing. You start in the water as if you’re sitting in a chair: knees bent, feet flat on the board, arms straight, and weight slightly back while holding the rope. As the boat gently pulls you forward, you stay relaxed and let the board rise to the surface, then you slowly stand up by pushing through your legs like you’re standing from a seated position, keeping your chest up and eyes forward. Once you’re balanced in the wave, you can ease off the rope and start surfing freely.